Designer Brow's Policies

Reliable & Honest

Booking Policy

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Payment
A non-refundable booking fee is required to book new appointments. The deposit will be deducted from the total cost of your treatment which is due at the time of your appointment. Remaining balance must be paid in full upon the completion of the procedure. Payment methods accepted is Cash, Credit/Debit Card, Venmo, Cash App or PayPal. 

No Refunds

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CANCELLATION POLICY
Should your appointment need to be cancelled or rescheduled, it must be at least 48 hours prior to the appointment day. If rescheduling of the same appointment occurs more than once, it will be treated the same as a “No Show” appointment and will be subjected to cancellation fees or declining of all future appointment requests.

LATE OR MISSED APPOINTMENTS
Please contact me at 512-839-7098 prior to your appointment time if you are going to be late. After 15 minutes, the appointment will be considered missed, you forfeit your deposit, and you will be charged a $100 No Show Fee. The Remaining amount of your procedure will be required in Full as a deposit to reschedule a new appointment. There are No Refunds. 

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A No Call / No Show will result in a $100 Fee. 

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INITIAL VISIT
During the initial visit, all clients MUST bring a government issued photo ID, carefully read and sign a consent and release forms, as well as fill out a health history form to ensure the skin is in good condition before receiving any treatment. 

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I strongly encourage clients to arrive no more than 10 minutes prior to their scheduled appointments to allow time to fill out paperwork and get settled in.

Please do not arrive more than 20 minutes prior to your appointment. 

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PRICING
Please note that prices are subject to change overtime. I will always honor the pricing that was applicable at the time the client booked their appointment. 

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TIPPING
Tips usually average 10 - 20% of treatment price. Tipping is not required but is appreciated and goes directly to your Artist. 

NO ADDITIONAL GUESTS OR ANYONE UNDER 18
As per the Health Department requirements, children are not allowed in the treatment area. Due to the nature of our detailed artistic services, we kindly request that you respect our no guest policy unless given prior approval from a technician.

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Please contact me at 512-839-7098 when you book if you need to bring someone with you as a translator or for medical assistance. This way I can ensure their comfort as well. 

Touch Ups - Please Read Carefully

If you Book an appointment that INCLUDES a touch up (Not All Appointments come with a touch up), you are responsible for showing up to that appointment. We will book your touch up at the end of the initial session. You may or may not receive a reminder text / email for that appointment.

You Will Forfeit the touch up if you reschedule your touch up within 48 hours of the touch up date.

You will also forfeit the touch up if you are not able to attend a touch up within the 4-to-8-week touch up time frame.

If you No Call / No Show for your touch up, then you will have to purchase a touch up.

Prices may vary for additional touch ups depending on the amount of time that has passed since your previous appointment. 

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I promise to always be fair with my clients but I will no longer be flexible on the policies above. This is to protect my business, time and sanity.

Thank you for taking the time to read through the policies.